2024年全球学习与技能趋势报告.docx

TrendsReport2024Global1.earning&SkillsTopTrendsfortheFutureofWorkdemybusinessCONTENTS1. IntroductionTheSkills-BasedEconomy32. TopTrendsfortheFutureofWork2.1 /NavigatingtheSkills1.andscape52.2 /AdaptingtotheRiseofGenerativeAl112.3 /DevelopingStrong1.eaders163. ConclusionAnIntegratedSkillsFramework:APathtoKeepMovingForward20TheSkills-BasedEconomyTheSkills-BasedEconomyAsinglefactoruldultimatelydeterminewhetherampanycanexecuteonitsbusinessstrategyanddeliveronitsgoals:skills.Doyouremployeeshaveteskillstheyneedtodrivepersonalandbusinessgrowth?Moreandmorempaniesarestartingtounderstandthevalueoftheskills-basedenomy,and,asaresult,theyareevolvingtobecomeskills-basedorganizations.Thequestionis:Areyouready?Thefollowingtrendsarecoretothefutureofwork.Organizationsandtheirleadersmust:1. Understandhowtonavigatetheskillslandscapeandwhyitisessentialtoassess,identify,develop,andvalidatetheskillstheirteamshave,don'thave,andneed,inordertoremaininnovativeandcompetitive2. AdapttotheriseofAl1includinghowgenerativeAlandautomationaredisruptingthewayweworkaswellastheirroleinsupportingtemovetoaskills-basedapproach3. DevelopstrongleaderswhocanleadthroughchangeandbuildresilienceacrosstheirteamsIntheUdemy2024Global1.earning&SkiIIsTrendsReport,wedelveintothesethreekeyareasforleaderstofocusonsothattheycanembracethemaspartoftheircurrentandfutureworkplacestrategy.NavigatingtheSkills1.andscape/BridgingtheGap,DrivingInnovation,and1.eadingFromtheFront2.1/NavigatingtheSkills1.andscapeBridgingtheGap,DrivingInnovation,and1.eadingFromtheFrontTosueed,organizationsmustembracetheopportunitypresentedbyaskills-basedapproach.Focusingontheskillsrequiredtoperformajobversusthewaythoseskillswereacquiredcreatesnotonlyamoreequitableworkplacebutalsoopensupnewavenuesforemployeegrowth,talentmobility,andoverallbusinessscalability.However,inordertodothis,leaderswillneedtothinkdifferentlyabouttheemployeelifecycle,fromhowtheyrecruittohowtheyengage,reward,develop,andmanagetalent.Forexample,inaskills-basedorganization,formalqualificationsordegreesmaybeapplicableforsomejobfunctions,butinothersthefocusandweightingiscenteredmoreontheskillsandexperiencesanindividualcandemonstrate.Inotherwords,itisashiftfrom,*Weneedpeoplewhocanfillthesejobs"to"Weneedpeoplewhohavetheseskills."6，Today,advancesintechnologyarechangingthedemandforskillsatanacceleratedpace.HBRThesameshiftcouldbetruefromtheperspectiveoforganizationalstructure.Forinstance,theremightbelessfusonfunctionalandhierarchicaldepartmentsandmorefusonpodsorgroupsofteamswhohavetheskillsneededtocompletespecificprojects.Technologyisdrivingthisfundamentalchangeinhoworganizationsmanagetalentandstructurework.ThreeoutoffivebusinessexecutivessaynewtechnologiessuchasAlandautomationwillbeaprimarydriveroftheirorganizationadoptingaskills-basedapproach,acrdingtoDeloitte.Anotherelementdrivingtransformationataspeedneverseenbeforeis"theexponentialrateatwhichtechnologyischanging,"perUdemyBusinesscustomerEriCDinaler,Chief1.earningOfficerofDeloitteUS.Organizationsthatremaininnovativeandpositionthemselvestothriveinthefuturearethosethatbuildaskills-basedinfrastructuretokeepupwiththepaceofchange.64M85%OntheUdemyplatform,wehaveseenanincreaseinskillslearning,withurseenrollmentsandlearnersgrowingyear-over-year.Therearenowmorethan64Mlearnersonourplatform.ofHRexecutivessaytheyareplanningorconsideringredesigningthewayworkisorganizedsothatskillscanbeflexiblyportedacrossworkoverthenextthreeyears,perDeloitte.Garmerestimatesthatthenumberofskillsneededforasinglejobisincreasingby10%year-over-year,andmorethan30%oftheskillsneededthreeyearsagowillsoonbeirrelevant.WeseeproofofthegrowthofskillsrequiredandtheneedtolearnmoreskillseverydayviatheUdemVplatform.Withnearly10millionnewgloballearnersoverthelastyear,spanning134millioncourseenrollments,thedemandforskillshasneverbeenhigher.1.earnersandorganizationsknowthatthewaytokeepupwiththeongoingchangesintalentandtechnologyistobeagileandadaptive,and,ultimately,tokeeppacewiththecompetition.Tomakeaskills-basedapproachsuccessful,organizationsandindividualsalikeneedaccesstoawiderangeofskills.Thisincludespracticalbusinessskillsthatcanbeappliedonthejob(sometimesreferredtoasrole-basedskills),professionalorbusinessskillssuchascommunication,collaboration,andleadership,andtechnicalskillsthatcanbevalidated.Whenyoudon'thavetherightskills,youcan'tgetwhereyouneedtogo.Organizationsthatdon'thavetheabilitytodeveloptheiremployeestodayarefallingbehind.66AIisattheheartoftheskills-basedinfrastructure.BrendaSugrueChief1.earningOfficeratEYCompaniescannothirethemselvesoutoftrouble.Newwavesofhighlyskilledworkersaren'tming.Instead,weneedtodomorewiththetalentwehave.By2030,therewillbeatalentshortageofmorethan85millionpeople,asordinqtoKOmFerry.Theonlypathistoupskillandreskillwithacontinuedfusonbroadeningtheskillsetsofyourworkforce.Easiersaidthandone.Theskillslandscapeiscomplexandever-changing,