2024年全球首席信息官报告.docx
20%Network/ConnectivityAK丽m3tclesasthemostIIrW喊9嘀HCl。寰15%RlockchnRobotci卷他蟠"""PfctkrrrAuiKTCten/W9tSwo<r11R14%48%<fK1%BE"<V*WCorUirwr-JOuWrnationButIt'sclearthathugeswathesoftheirorganizationsarenotready,whichisdirectlyaffectingIT,sabilitytoscaleAlquicklyAndwhichofthefollowingareas/functionsofyourorganizationdoyoufeelare'Already,?为40%39%Security<fvnMrucfur*35%SocwntyAwvonnt星34%一AOperationalundpr%tndngbyondtholTfunctionkenwongpresident,solionsandservices0up.1.enovolJi26%1.±ZZ.R""gt11CMtnbutionCIOsneedhelp.Ther*saclaropportunityforustohelpcustomersmaks11mofAI1accelratItsscl.andadvltonhowtMImpactofthsInvestmentscanbeffectlvelym<asurd.It9Sstmlalthatwoguidcustomerstowardsolutionsthatcantransformthirbusinesses.OurcustomersarealreadyleveragingAltoadvancesustainability,security,anddigitaltransformationefforts.WcanhlpthemdeliverfurtheroutcomesbydevelopingcobslvdeploymentstrategiesthataddressCIOs'challenes.ThevalueofAlisprimarilyconnectedtoproductivityandCompetitiveness9notcostreductionHowdoyouexpectAltodelivervaluetoyourorganizationinthenextonetotwoyears?CostreductionsIntheSUDOIVcbaln.s2t1d!iGnuswnUaneasts*.totSF<cceed5wxlm»三iJ3ts<wr3k<s>Pctf3ygimfisntirazm2t<S0眸Akm6p(D6BHC!?ntests.ProductivityGains83%PseeftcsijCelHO*®s«cs5tsnQCalwcq*saP9s&ccK%teonfetswfcx3msts9rtn0wM2xW酗的.,)l飓您ROtcswfcas30.3SS5IncreasedCompetitiveness77%gvs¾0iaotfSff1.oeftwsIMiJkesaG90texfisM»xmac0mm9X<C9asjttmsttnig>2S«IutS?«9*XtfSvH(D3B0Ki8SSlCSWrfiDIki?cixitECnfcam1.4SF3>wEnhancedBusiness11actics57%*Enhancedcustomerservice-deliveringmoretailoredandbettercustomerexperiences31%Ambientcomputing-unlockingnewtypesofbusinesstransactions.27%Enhancedresilienceviamoresophisticatedsecuritydefensesa%costReductions51%£m。MU渔HeCs9ncrauc<tPwr11apcfCKXthat9ct<dts!oneof:P押rwpcChoc611ZsoecfpcrouAMkiPatROlgo<ngto"poUtERO!A5ofOOtdono<|pctRO<mWtnMjtwoyanormorManyCIOsdonotexpecttoseepositiveROIintheirAlinvestmentforatleastthenexttwotothreeyearsThinkingaboutthertumonInvestment(RODonyourorganization'sinvestmentsinAl,whichofthefollowingcomesclosesttoyourview?PoWtZR04RW1FinditveryextrerelychallengingtodemonstrateROIwithtechinvestmentsNearlyhalfofCIOssayAladoptionisleadingtode-prioritizationofcloudanddigitaltransformationWhatareas,ifany,ofyourorganizationarebeingde-prioritizedasaresultoftheresourcesbeingpulledtowordAladoption?NowisthetimeforCIOstofocusWhileCIOs9roleshavebroadenedoverthepasttwoyears,we,renowseeingsignsthatCIOsaredoublingdownontheircoreITresponsibilities久;,.3工Pl4赫命.卅n11%Ftt>MIIeBl网EeMnS【Mitt(BSwiel照beyondthe'traditional'roleoftheclcr泞坪JnaRS霹©rbe1鲸Xdlt7s00½nnQUQn202261%202361%聚3ataanalytics&business-eporti1156%53%.4S%44%442%31%SdurfXMftfiAlfTrnfnlM42%45%6t施丽/徵时d3»施g39%32%7守3掘St5WD11CWraH/耻628%29%8=5RnnGenmM39%29%g匕施Srtfoml0tH副修KB29%25%1yaatalnc*tee蜘35%27%11Scfco/Msirtcnfl/C东32%26%12=JnfiRl9S/28%23%134x7%cG>ciIhxa27%26%3142O2%53%42%42%42%O2%27%32%22%74%35%72CIOSneedhelp81%ofCIOssaytheyareleveragingthirdpartyAltoolsordeployingamixofthirdpartyandproprietaryAlThird-partyAlenablersmusthelpCIOsovercomethetoptwobarrierstoscaleAl:speed(thetimeneededtobringthepromiseofAltolife)andaddressinformationsecurityconcerns-anddemonstrateROIforspecificbusinesscases.WhatarethebiggestbarrierstotheadoptionofAlinvourorganization?Speed/timetakentobringAlvisiontolife/fasttrackAlimplementation37%Security37%J¾art(rioQ*zedOnllsfib(ca»W30%IPeayo26%rcafMUtv26%1qdt<a>*125%Training23%Abnnwliw21%EMmdQe顺Bjwaan&as;MSSttBtrdix1%os¾i3fc18%5cttfwjE/ferarrthMTftn17%FdiArMinn15%Alwillempower,nothindersustainability楙而MSustainabilityremainsamajorcomponentoftheCIO,srolesaysustainabilityWmetricsareincludedin,the.eyaluationoftheirITdepartment,sPerfPnce./M22%HHiH78%ClOsthinktheenvironmentalimpactofAlscalingwillmakeithardertomeettheirorganization'sITsustainabilitygoals.CIOssaythatleveragingAlwillmakeiteasiertomeettheirorganization'sITsustainabilitygoals,comparedwith22%whothinktheenvironmentalimpactofAlscalingwillmakeitharder.AreckoningiscomingThreekeyareasofuncertaintythatorganizationswillneedtoaddr