ISO 25551-2021.docx

INTERNATIONA1.STANDARDISO25551editionFirst2021-1.1.AgeingsocietiesGenera1.requirementsandguide1.inesforcarer-inc1.usiveorganizationsViei1.1.issementdeIapopu1.ationExigencesgbra1.esetIignesdirectricespourIesorganisationsfavorisantetappuyantIesaidantsnature1.sCOPYRIGHTPROTECTEDDOCUMENT©ISO2021IUirhM*hedbdi1.iUedotherwiseupdhi.o啪InyM1.tta0Dmk<nroni(ncm11ni10tf1.*Mqn1.C6pW11opypMRationmaytheinternetoranintranet,withoutpriorwrittenpermission.PermissioncanberequestedfromeitherISOattheaddressbe1.oworISO'smemberbodyintheCOU1.Uryoftherequester.f),WV>fifiU81.andonnet8CH-1214Vernier,GenevaPhone：M1.22749O1.11觥曲ite：图洲跳触OQrgPub1.ishedinSwitzer1.andContentsForewordivIntroductionv2 Scope13 Normativereferences14 Termsanddefinitions1Princip1.es44.1 Genera1.45 4.2Guidingprincip1.es4Carer-inc1.usiveprogram51-*三5.1 Topmanagementcommitmentsupport,and1.eadership.,“55.5 ekencbrauteMig3iinationppcicipation5.6 Regu1.atoryandotherrequirements75.7 Socia1.responsibi1.ity7&S.5.眦战战。嘲电制fm%Undava1.IabicsupportsObjectivesandtargets8Confidentia1.disc1.osureofworkingcarers95.11 5WaFwws(a1.co11petence,andtraining95.11 ,2,1"i3】nIng95.12 CommunicationOfavai1.ab1.eservices96.14 胞械WHmizationstoprovidenecessarysupportsforworkingcarers16.14.1 Genera1.105142Suggestedactions.11§:招1.V三UnPbB9理25C咒egiyin&tEgti.125.16.1Genera1.1265.16.2Documentation12Managementreviewandcontinua1.improvement126.1 Reviewprocess121.1.1 Genera1.121.1.2 input1.1.3 Reviewoutput136.2Continua1.improvement13Annex A (informative)Sexgender-based1.ens1SAnnex B (informative)Samp1.einterna1.reviewcheck1.ist1720Bib1.iographyForewordISO(theInternationa1.OrganizationforStandardization)isawor1.dwidefederationofnationa1.standardsthtiugh(ISOtB(akafbMriiRi)tRMcek<jMIMujpbangbodyIi1.niCTiitttii6tanddisif(nouhW1.>1.arrted>>mitteehasbeenestab1.ishedhastherighttoberepresentedonthatcommittee.Internationa1.organizations,governmenta1.andnon-governmenta1.,in1.iaisonwithISO.a1.sotakepartinthework.ISOco1.1.aboratesc1.ose1.ywiththee1.ectrotechnica1.standardization.Internationa1.E1.ectrotechnica1.Commission(IEC)ona1.1.mattersofTheproceduresusedtodeve1.opthisdocumentandthoseintendedforitsfurthermaintenanceare9瑟料福也搬OfISO1.EC(陶曲俺奥小卜如伏做梯井硼解M蝌隰朗fer%srdanceMthecdito11a1.ru1.esoftheISO/1ECDirectives,Part2(seewww.iso.org/dHcctivcs).RMonrights.dE小脚蝴橱卿SnSi嘏趣出即的植般眈doc1.三梯眶牌甲辰subjectofanypatentrightsidentifiedduringthedeve1.opmerUW4io÷uwMM41.beintheIntroductionand/orontheISO1.istofpatentdec1.arationsreceived(seewww.iso.org/patents).Anytradeusedinthisconstitutenameendorsement.documentisinformationgivenfortheconvenienceofusersanddoesnotForanexp1.anationofthevo1.untarynatureofstandards,themeaningofISOspecifictermsandU明枭取OrRan埠愀SaSS忠!S窿inwJ憎ftknBar池部Udead焦¾es地w¼w.isO.orgiso/forewordhtm1.ThisdocumentwaspreparedbyTechnica1.CommitteeISO/TC314,Ageingsocieties.Anyfeedbackorquestionsonthisdocumentsh(>4d4MMURM4e44444MMFMiationa1.standardsbody.Acomp1.ete1.istingofthesebodiescanbefoundatwww.iso.org/members.htm1.Introduction0.1Genera1.withincountries,fromhomecareServicesthatinstitutiona1.carchospita1.-bascdsignificant1.ycountries,themse1.ves,fami1.y/friendcaregivingare1.arge1.yasocieta1.unacknow1.edgedworkforce.positive1.ybycarerspopu1.ationva1.ueg1.oba1.1.y,wi1.1.examp1.e,increasingFin1.andShowedeveryavai1.abi1.ityofsubstantia1.demandscaretheirUnpaidoftenworkwomen.experiencingworkp1.aceinequa1.ities.Caregivingtoimpactingresponsibi1.ities.Forcha1.1.enges1.abour¼rorkingparticipation(thepercentageemp1.oymentwithcaregivingdecreasing,morenumberareemp1.oyedininneed1.abourcareforce,projectedtoincreasing,grow.expectancyisprogramsinp1.acetosupporttheseworkingCarerS同.-500.2SupportsforworkingcarersOptimp1.ementcarer-supportivepersonne1.po1.icieseducation,programs,trainingpo1.iciessupportiveprogramshe1.pba1.ance.Howeverrthereisa1.ackofc1.earguidanceforemp1.oyersonhowtosupportworkingcarers.arenasviaVvhcreprovisionsupportsarcavai1.ab1.e.SCrViCUS1.neIUdeSUPPOgaVaHab1.ethrough1.eaves.govcmmcn1.a1.soneighbours.a1.sohastheirowninforma1.supportsystemmadeupofextendedfami1.y,friendsand/orinsuranceSChemes1Work-1.ifesupportDircctiveexpensesJntroducecarerexamp1.e,andJu11eextendedthetheEuropeanprovidedOrofOtherWiSe.documentistocomp1.ementre1.evantexistingProgramSandsupports,whetherstateWor1.dwide,349mi1.1.ionpeop1.eareestimatedtobecare-dependentandofthese,IO1.mi1.1.ionpeop1.eMF'8W85fg部FhtT线瑞IrS'heCeto1.ong-termtakesvariescare.InmostamongandVindividua1.sassumecaregivingresponsibi1.itiesforaspouse,fami1.ymember,orfriendwhoneedscarebecauseOf1.iniitationsintheirphysica1.,menta1.orcognitivefunctioningandt